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Windows Server guidance

Map the users, devices and access rights before you buy.

Remote Desktop Services licensing can involve a server license, Windows Server CALs and separate RDS CALs. Use this checklist to prepare the right questions.

Contact the licensing team

Core concepts

Separate the layers of access.

1

Server license

Licenses the Windows Server software installed on eligible hardware or virtual machines according to the selected edition and core rules.

2

Windows Server CAL

Provides a licensed user or device the right to access Windows Server services, subject to the applicable version and terms.

3

RDS CAL

Adds rights for Remote Desktop Services access. It is typically required in addition to the base Windows Server CAL.

Prepare the request

Information that makes guidance useful.

A clear environment description helps the source-store team identify which catalog options warrant closer review.

  • Server version, edition and physical or virtual deployment
  • Total named users and total shared devices
  • Whether each user accesses from multiple devices
  • Whether devices are used by shift workers or multiple people
  • Existing CALs and any downgrade or version requirements
  • External users, contractors or service-provider scenarios
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Complimentary human help

Email, chat and eligible remote setup assistance for order-linked issues.

Need a second opinion?

Choose the right license before you buy.

Tell the support team your device, operating system and intended use. Complimentary email and chat guidance is available, with consent-based remote assistance for eligible installation and activation issues.

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